This Privacy Policy explains how ph56 collects, uses, stores, and protects your personal data when you register an account, use the Platform's gaming services, or interact with ph56 in any capacity. ph56 is committed to handling your personal information transparently and in full compliance with the Philippine Data Privacy Act (Republic Act No. 10173) and PAGCOR's data governance requirements.
Your Privacy Rights
Before diving into the full legal text, here's a plain-language summary of how ph56 approaches your personal data — and what rights you have as a ph56 player under Philippine law.
ph56 does not sell, rent, or commercially transfer your personal information to third parties for their own marketing or commercial purposes. Your data is used exclusively for operating the Platform, complying with regulations, and improving your experience.
ph56 processes all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This is the primary legal framework governing your privacy rights as a Filipino player on ph56.
Under RA 10173, you have the right to access, correct, delete, and port your personal data held by ph56. You also have the right to object to certain processing and to withdraw consent where processing is based on your consent. See Section 11 for the full details.
Your personal data is stored in secure, encrypted systems. ph56 implements 256-bit SSL for data in transit and AES-256 encryption for data at rest. Access to personal data within ph56 is restricted to authorised personnel on a strict need-to-know basis.
ph56 retains personal data only for as long as necessary for the purpose it was collected, or as required by PAGCOR licensing conditions, AMLA obligations, and Philippine tax laws. When the retention period expires, data is securely deleted or anonymised.
ph56 sends promotional communications only to players who have opted in. You can opt out of marketing messages at any time through your account notification settings or by contacting ph56 support. Opting out of marketing does not affect your ability to use the Platform.
ph56 ("we", "us", "our", "the Platform") is an online gaming platform operating at ph56.asia and licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). ph56 is the Data Controller in respect of the personal data collected from players, visitors, and users of the Platform.
ph56 has designated a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. You may contact the ph56 DPO directly using the details set out in Section 15 of this Policy.
References to "Platform" in this Policy encompass ph56.asia, all subdomains, the mobile-optimised web interface, and any associated communications channels operated by ph56, including email, live chat, and SMS.
2.1 This Privacy Policy applies to all personal data collected by ph56 from:
2.2 This Policy does not apply to third-party websites, services, or platforms that may be referenced on ph56.asia. ph56 is not responsible for the privacy practices of third parties and encourages you to review the privacy policies of any third-party service you access independently.
2.3 This Policy should be read alongside the ph56 Terms & Conditions, which form part of the overall agreement between you and ph56.
ph56 collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Types of Data | Why Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC age verification, PAGCOR compliance |
| Contact Data | Mobile number, email address, residential address | Account communications, OTP delivery, KYC verification |
| ID Documents | Government-issued photo ID (PhilSys, UMID, passport, driver's licence, etc.) | Age verification, KYC, AMLA due diligence |
| Financial Data | GCash number, bank account details (name, account number), transaction records | Deposit processing, withdrawal execution, AMLA reporting |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage | Game delivery, dispute resolution, responsible gaming monitoring, PAGCOR reporting |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, survey responses | Customer service delivery, quality assurance, dispute records |
| Marketing Data | Communication preferences, promotional opt-in/opt-out records | Sending relevant ph56 promotions to consenting players |
3.1 ph56 does not knowingly collect sensitive personal information beyond that required for identity verification (such as a government-issued ID that may include information about physical characteristics). Where sensitive data is collected, it is processed solely for the purpose for which it was obtained and is protected with enhanced security measures.
3.2 You are not obligated to provide all personal data requested by ph56. However, certain data is mandatory for account registration, KYC compliance, and withdrawal processing. Failure to provide mandatory data may result in limitations on account functionality.
ph56 collects personal data through the following methods:
ph56 processes your personal data under one or more of the following legal bases as recognised under RA 10173:
ph56 uses your personal data for the following purposes:
Marketing Communications: ph56 will not send you promotional emails, SMS, or push notifications unless you have explicitly opted in. You can manage your communication preferences at any time through your account settings or by contacting ph56 support at [email protected].
ph56 does not sell your personal data. ph56 may share your personal data with the following categories of recipients only where necessary and proportionate:
PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where ph56 is legally required to report or disclose information under applicable law.
GCash (GXI), PayMaya (Voyager Innovations), BPI, BDO Unibank, Metrobank, and other payment partners — limited to the transaction data necessary to execute your deposit or withdrawal.
Third-party KYC and identity verification service providers engaged by ph56 to assist in processing your identity documents. These providers act as data processors under ph56's instructions and are contractually bound to comply with RA 10173.
Cloud hosting providers, cybersecurity platforms, and game software providers that process data on ph56's behalf as data processors. ph56 maintains data processing agreements with all such providers consistent with RA 10173 requirements.
Philippine law enforcement agencies where ph56 is required or authorised by law to disclose information in connection with the investigation of criminal activity, including fraud and money laundering.
All third-party recipients of ph56 player data are required to process that data only for the purposes specified by ph56, in compliance with RA 10173, and subject to appropriate contractual data protection obligations.
8.1 ph56's primary data processing infrastructure is located within the Philippines. Where ph56 uses third-party service providers whose data centres are located outside the Philippines (such as global cloud infrastructure providers or game software suppliers), personal data may be transferred to and processed in jurisdictions outside the Philippines.
8.2 Where such international transfers occur, ph56 ensures that appropriate safeguards are in place as required under RA 10173, including contractual data transfer agreements that impose data protection standards equivalent to those applicable in the Philippines.
8.3 ph56 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate additional safeguards.
9.1 ph56 retains personal data for the following periods, unless a longer retention period is required by law:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | 5 years after account closure | PAGCOR licensing / AMLA |
| KYC documents | 5 years after account closure | AMLA RA 9160 (as amended) |
| Transaction records | 5 years from transaction date | AMLA / BIR tax obligations |
| Gaming / bet history | 3 years after last activity | PAGCOR audit requirements |
| Customer support records | 3 years from interaction date | Legitimate interest / dispute resolution |
| Marketing opt-in records | 3 years after opt-out | Evidence of consent / RA 10173 |
| Technical / server logs | 90 days rolling | Security monitoring |
9.2 Upon expiry of the applicable retention period, ph56 will securely delete or irreversibly anonymise your personal data. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.
10.1 ph56 uses cookies and similar tracking technologies on ph56.asia. Cookies are small text files stored on your device that help ph56 deliver a functional, personalised, and secure experience.
10.2 ph56 uses the following categories of cookies:
10.3 ph56 does not use third-party advertising or tracking cookies that would allow other companies to build profiles about your browsing habits across the internet.
10.4 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging in or using core Platform features. Your cookie preferences can also be updated through the cookie preference centre accessible via the footer of ph56.asia.
11.1 As a data subject under the Philippine Data Privacy Act (RA 10173), you have the following rights in relation to your personal data held by ph56:
11.2 To exercise any of the above rights, please submit a written request to the ph56 Data Protection Officer using the contact details in Section 15. ph56 will acknowledge your request within 2 Philippine business days and provide a substantive response within 15 Philippine business days.
11.3 ph56 may decline requests that would require disclosure of information belonging to or affecting the privacy of third parties, or that would require ph56 to violate its legal obligations under AMLA, PAGCOR regulations, or other applicable Philippine law.
ph56 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
While ph56 maintains robust security measures, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and reporting any suspected unauthorised access to ph56 support immediately.
13.1 ph56 is strictly prohibited for individuals under 21 years of age, consistent with PAGCOR's minimum age requirements for online gambling in the Philippines. ph56 does not knowingly collect personal data from individuals under 21 years of age.
13.2 All ph56 accounts are subject to mandatory KYC age verification. Where ph56 discovers that a registered account belongs to an individual under 21 years of age, the account will be immediately suspended, all gameplay voided, and the matter reported to PAGCOR.
13.3 If you believe that a minor has registered an account on ph56 or has accessed the Platform, please contact ph56 support immediately at [email protected]. ph56 takes all such reports seriously and will act promptly.
14.1 ph56 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements.
14.2 Material changes to this Policy will be communicated to registered players via email to their registered email address and via a prominent notice on ph56.asia, at least 14 days before the revised Policy takes effect (except where immediate amendment is required by law or regulation).
14.3 The effective date at the top of this Policy indicates when the current version took effect. Continued use of ph56 after the effective date of a revised Policy constitutes your acceptance of the changes.
14.4 If you do not accept the revised Privacy Policy, you should cease using ph56 and may close your account in accordance with the procedure described in the Terms & Conditions.
15.1 If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph56, please contact:
ph56 Data Protection Officer
Email: [email protected]
Live Chat: Available 24/7 via ph56.asia
Subject line: "Data Privacy Request — [Your Name]"
15.2 ph56 will acknowledge all data privacy requests within 2 Philippine business days and provide a substantive response within 15 Philippine business days of receipt.
15.3 If you are not satisfied with ph56's response to your data privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). Contact details for the NPC are available on the official NPC government website.
15.4 For responsible gaming concerns or self-exclusion requests, ph56 support is available 24 hours a day, 7 days a week. Additional responsible gaming resources are available on the Responsible Gaming page.
21+ Platform. ph56 does not collect or process data from individuals under 21. For responsible gaming tools, visit Responsible Gaming.
RA 10173 Rights
Under the Philippine Data Privacy Act of 2012 (RA 10173), every Filipino player has these rights in relation to their personal data. ph56 honours all eight.
Know what data ph56 collects, why it's collected, and exactly how it is used — all covered in this Privacy Policy.
Request a copy of your personal data held by ph56 at any time, subject to identity verification.
Have inaccurate or outdated personal data corrected or updated in your ph56 account profile.
Request deletion of your data, subject to ph56's legal obligations under AMLA and PAGCOR regulations.
Object to processing based on legitimate interest, including direct marketing, and ph56 will stop that processing.
Receive your personal data in a machine-readable format to transfer to another service where technically feasible.
Seek compensation for any actual damages caused by ph56's violation of RA 10173 in processing your data.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe ph56 has violated your privacy rights.
PAGCOR licensed · RA 10173 compliant · GCash deposits · 500+ games · 21+ only